Despite the type of industry that you serve, you know how vital a courier service is for your business. It is much more than just a delivery service; it is a promise to your customers that you will give them an overall incredible customer experience. However, working with a courier company that is not up-to-the-mark can create endless problems for your business. So, avoiding the shipping mistakes listed below can place you an extra step ahead of your competition.
Most Common Mistakes of a Distribution Service
Using Wrong Packaging Material
One of the greatest mistakes when picking a courier service is the wrong packaging material. The packaging of the delicate materials is very different from the clothes' packaging. If a glass material is packed with the same material used for packaging a wooden almirah, it will end up in the material breaking. So, always keep an eye on the material used for your product packaging.
Incorrect Shipping Address
After using the suitable packaging material, now it's time to ship that particular package to its new owner is equally important. A minimal change in the country code, state code, ZIP code, etc., contributes to a loss of money. As a store owner, when you ship a package to the wrong address and then bring it back and again deliver it to the right owner, it evolves as a very costly package for you. It becomes a reason for customer dissatisfaction due to the late delivery.
Not Checking the Terms & Conditions of the Courier Provider
Many people overlook the terms and conditions while picking a fast delivery service. It is vital to properly scan the terms and conditions so that you don't feel betrayed after taking the services of a particular delivery partner. You also feel relaxed when you learn that your package is in the right hands.
Not Verifying the Location of Service Provider
Another issue with many people is that they do not pay proper attention to the location of the courier company. However, most courier companies claim that they are offering their services to every corner of the globe. Still, due to the lack of the required facilities in remote areas, they will have late and costly deliveries. Therefore, it is always advisable that before selecting a courier company, make sure that they have their offices in the locations where you want to deliver your packages.
Lacking Attention to Details
A sharp eye for details is crucial when it comes to package delivery. Don't assume the package's size, weight, or cost without actually calculating all these things. Make sure that you confirm all these details before shipping your package. You will be charged more if the weight and size of the package that you told the courier company is less than the actual weight and size. Thus, don't make assumptions and try to validate all these things before shipping the package.
